Shipping Policy

Last updated: December 26, 2025

1. Shipping Methods

We offer various shipping methods to accommodate your needs. Available shipping options will be displayed at checkout, and you can select the method that best suits your requirements.

2. Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of your order. Shipping costs will be displayed before you complete your purchase. Some items may qualify for free shipping.

3. Processing Time

Orders are typically processed within 1-3 business days. Processing time may be longer during peak seasons or for custom items. You will receive a confirmation email once your order has been shipped.

4. Delivery Time

Estimated delivery times vary by shipping method:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
  • Overnight Shipping: 1 business day

Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions or carrier delays.

5. Shipping Address

Please ensure your shipping address is correct at the time of purchase. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to change your shipping address, please contact us immediately after placing your order.

6. International Shipping

We ship to many countries worldwide. International shipping rates and delivery times vary by destination. Customers are responsible for any customs duties, taxes, or fees imposed by their country.

7. Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this tracking number to monitor your package's progress through our website or the carrier's website.

8. Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately atsupport@zyngram.net. We will work with the shipping carrier to resolve the issue and ensure you receive your order or a full refund.

9. Digital Products

Digital products and services are delivered immediately upon purchase completion. You will receive access instructions via email or through your account dashboard.

10. Contact Us

For questions about shipping or to track your order, please contact us atsupport@zyngram.net.